soperbaji's Privacy Policy

soperbaji ("we", "us", or "platform") places the highest importance on your privacy. This privacy policy explains what information we collect, why we collect it, how we use it, and how we keep it secure when you visit our website soperbaji.lat or use our services.

By using our services, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.

soperbaji uses your personal information only for specific and legitimate purposes. The main purposes for which we use your information are described in detail below:

2.1 Account Management and Verification

We use your information to create, manage, and secure your account. It is also needed to verify your age and complete the KYC (Know Your Customer) process. Our services are available only to those aged 21 and above.

2.2 Financial Transaction Processing

Your mobile banking information is used to securely process deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay. The minimum deposit is ৳200 and the minimum withdrawal is ৳1,000.

2.3 Security and Fraud Prevention

We analyse information to protect your account and financial transactions from fraud and unauthorised access. If suspicious activity is detected, your account may be temporarily suspended.

2.4 Service Improvement and Personalisation

By analysing your preferences and usage patterns, we provide a better gaming experience. This includes showing relevant bonus offers, preferred game categories, and personalised promotions.

2.5 Compliance with Legal Obligations

To comply with applicable laws, regulations, and regulatory guidance, and to fulfil legitimate requests from government authorities, we may retain and provide necessary information.

2.6 Communication and Support

Your contact information is used to communicate with you on important service matters, send account notifications, and provide 24/7 live chat support.

soperbaji uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

3.1 Essential Cookies

These cookies are essential for the basic functioning of the site. They are used to maintain login sessions, store security tokens, and remember your language preference. Disabling these cookies may cause the site to not function properly.

3.2 Analytics Cookies

We use analytics cookies to understand which pages are used most, how long users stay on the site, and where issues arise. This information is collected in fully anonymous form.

3.3 Cookie Controls

You can delete cookies or block new cookies at any time through your browser settings. However, this may affect some functionality of the site.

soperbaji does not sell, rent, or transfer your personal information to any third party without your permission. Information may only be shared in the limited circumstances described below:

4.1 Service Providers

Trusted service providers that assist in delivering our services (such as payment processing companies, cybersecurity firms, and technology support providers) may receive necessary information on a limited basis. They are all bound by confidentiality agreements.

4.2 Legal Requirements

We may be required to disclose information to comply with court orders, legal processes, or legitimate requests from government authorities. In such cases, we will always provide only the minimum information necessary.

4.3 Fraud Prevention

Information may be shared with relevant regulatory authorities as needed to prevent money laundering or other financial crimes.

4.4 With Your Consent

Outside the cases above, we will always obtain your explicit consent before sharing your information for any other purpose.

We retain your personal information only for as long as it is necessary to fulfil the purpose for which it was collected.

6.1 Active Accounts

We retain your information for the entire time your account is active. This includes registration details, transaction history, gaming records, and communication logs.

6.2 Inactive or Closed Accounts

Even if your account is closed or inactive, we may retain certain information for a further period to meet legal and regulatory requirements.

6.3 Financial Records

Records of financial transactions, particularly deposit and withdrawal history, may be retained for an extended period in accordance with anti-money laundering regulations and tax-related rules.

As a user of the soperbaji platform, you have the following rights regarding your own personal information:

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable time after completing verification.

soperbaji strictly provides services only to those aged 21 and above. We do not intentionally collect any personal information from anyone under the age of 21.

We conduct an age verification process at the time of registration. If we learn that a minor has opened an account using false information, we will immediately close that account and delete all associated information.

If you believe a minor is using our services, please contact us — we will take prompt action.

We may update this privacy policy from time to time. If there are any significant changes, we will notify you in the following ways:

• By updating the "Last Updated" date on this page
• By sending a notification to your registered email address
• By displaying a notification on screen at your next login

Continued use of our services after any changes will be considered acceptance of the revised policy. For significant changes, we may seek your explicit consent.

Previous versions of the policy may be provided upon request. Contact [email protected] to receive a copy of an older version.